Don't hesitate to contact us.

Our specialised team is on hand to offer professional advice, respond to your questions, and discuss how LancelotPay can boost your payment security.

Got questions about our payment solutions or need help? Don't hesitate to contact us at Lancelot Payment Service Provider.

Got any questions? we’re here to help

Is LancelotPay a licensed institution?

Yes, LancelotPay operates as a licensed Money Services Business (MSB) in Canada, adhering to the regulatory standards set by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).

How can my business cooperate with LancelotPay?

Businesses interested in partnering with LancelotPay are encouraged to send a detailed request through our contact form. Our team will review your inquiry and reach out to discuss potential collaboration opportunities.

Is LancelotPay PCI compliant?

Absolutely. LancelotPay maintains PCI DSS (Payment Card Industry Data Security Standard) compliance to ensure the highest level of security for card transactions and data handling.

How can I receive a pricing offer from LancelotPay?

To receive a tailored pricing offer that matches your business needs, please submit a request via our contact form. Include details about your business and payment processing requirements, and our sales team will provide you with a customized quote.

How can I contact LancelotPay for more information?

For any inquiries, please use our contact form available on the website. Our dedicated team is ready to assist you with any questions or support you may need.

Is my money safe?

At LancelotPay, your money is protected through our safeguarding process.

How can I submit a complaint?

To submit a complaint, please email us at info@lancelotpay.io

For more details on our complaint process, please review our Complaints Policy.

How does LancelotPay protect privacy and comply with GDPR?

LancelotPay safeguards your personal information with measures, supported by robust processes, policies, and procedures that comply with GDPR and other applicable laws. These protections help prevent unauthorized access to your data.

For more details, please review our Privacy Policy.